IBO Questions

1Where can I find answers to Arise IBO related questions?
We have a few places here on the RFC Hub for IBO questions.

1. Many of your questions may already be answered on the RFC Wiki/FAQ 24/7/365

2. If you are unable to find your answers in the RFC Wiki, you can also visit the IBO Support Forum for additional FAQs and to post a new topic.
2How do I order documents and other items?
To order RFC Staffing business documents, products and services, please visit our online store
3How do I register and list my IBO on the RFC Hub Directory?
IBOs can list their call center company HERE If you need assistance with your IBO Listing on the RFC Hub Directory, please post your questions in the @ IBO Support Forum
4How do I edit my RFC IBO Directory Listing?
All of your IBO account information can be found in your IBO Dashboard
5Is RFC Staffing an Arise IBO Call Center?
RFC Staffing (formally OneCall Contact Center, LLC) is a virtual staffing agency and call center. We are partnered with several platforms across the United States. RFC Staffing has been partnered with Arise Virtual Solutions since 2013. Our Arise IBO ID is 77830.
6If I list my IBO will RFC recruit my CSPs?
RFC Staffing does not "take" CSPs who are signed on with another Arise IBO. If a CSP reaches out to an IBO through The Hub, out system forwards those messages directly to the IBO. We will reach out to CSPs to insure that an IBO did contact them back.

If a CSP asks questions about the RFC Arise IBO and/or joining the RFC IBO, we will not prevent them from doing so.
7Is the IBO Hub Free?
All CSPs have access to The Hub for FREE!

At this time, there is no fee for IBOs to list their call center company on The Hub, however we do reserve the right to change this based on company needs.
8Does The Hub alter my IBOs data?
RFC reserves the right to update IBO listings with current information that is publicly available and/or suggestions made by the public. However, if you are an IBO call center owner and you would like to dispute any changes made, please feel free to contact us.
9How do I speak with a live agent or open a support ticket?
Please chat with us via Facebook Messenger