- BLACK OWNED. WOMEN OWNED.
October 10, 2019
4 key customer service needs that you should tackle to provide better phone support. These tips will help you deliver the best customer experience possible.
October 8, 2019
So what’s the best approach for handling customer cancellations?
December 7, 2018
Learn how to take control of a call with a long winded customer with 4 easy steps.
August 5, 2018
Customer Service Agent - Tips & Tricks on how to help difficult customers while keeping your cool.
April 3, 2018
Course teaches a highly effective four point plan for calming irate customers and maximizing their situation. Includes the proven ASAP technique.
February 9, 2018
Customer Service call control with chatty Cathy.
February 9, 2018
February 9, 2018
2 Tips to Make Sure You Don’t Sound Like You’re Interrogating Customers When You Ask Questions.