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FAQ

Become an Arise CSP with RFCH!

Work from home in your pajamas as a customer service professional (CSP/Agent)!!! Click HERE to get started TODAY.

Top companies are outsourcing their call volume through Arise Virtual Solutions . Arise then outsources to companies like Ray Family Company Holdings, LLC to find the people that are working from home and connect them to the clients in need of services. You certify for the company you choose to provide your services to and start taking inbound customer service calls from your home. It is all computerized so you basically log into your computer and into the clients systems and the calls come directly to you either through a headset connected to your computer or a phone line! You answer as if you are in a call center! It’s a pretty cool concept. Customers are happier because they can speak to someone that they can understand and it gives people that can’t work outside the home or need flexibility an opportunity to be in business for themselves and make a living!

For me, I chose to do it to help with bills and to be able to spend more time with my family. My husband is happy, my children are happy and I am super happy! No office drama, no daily commute, spending less money on gas and after school care. It all adds up. I don’t have to spend extra on work clothes or put makeup on. It truly is an amazing opportunity. You have to be self disciplined and motivated and you also have to have some working knowledge of computers and technology (to a degree).

Think of it as your own call center at home. You choose who you provide services for and the pay rate is based on the client you choose. You choose how much you work, full time or part time. You manage yourself and can do it in your PJ’s!

Partner your business with RFCH today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours! No solicitation calls please.

FFVS is the work from home customer support team of RFCH. FFVS aka Felicia & Family Virtual Solutions.

We are upfront, honest, transparent, available, fun, positive, encouraging and so much more! WE WANT YOU TO SUCCEED!

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

Sadly, there are many scams out there. Ray Family Company is partnered with Arise Virtual Solutions which is a legitimate work-from-home opportunity. There are thousands of small businesses and their contractors who have enjoyed providing services to Arise for decades. In addition, Ray Family Company has partnered with thousands of contractors working from home and has been providing contractor services to Arise since 2014!

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

You must legally reside in the United States and must be 18 years or older. You can provide your services from anywhere that is open to new applications. If you move, you are able to bring your work with you! How many jobs can you say that about?

*Currently Arise is not accepting new applicants from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin.

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

In order to partner with RFC and be given the opportunity to provide your services to clients, you must complete the following which is considered your investment into your own business.

The following are the startup costs:

  1. Certification Course for the client you choose are FREE!
  2. $30 background check fee will start 9/1/22

These fee’s are paid to Arise Virtual Solutions, not RFC.

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

There are dozens of client programs for which you can choose partner with. These are sales, customer service, technical support, email support and chat support clients.

By partnering with and working from home with RFC you will be able to choose the client you want to provide your services to, set your own schedule, no traffic jams and you get to work it your PJ’s!

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

Your compensation can be as little or as big as you make it. You choose the client that you want to service. Some choose their client for the compensation rate only. Some choose a client because they are open 24/7 and some choose a client that is super easy with less hourly pay. You set your own schedule and choose when and how much you work. Your paycheck is up to you!

We have team members making between $200–$1500+ bi-weekly!

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

Ray Family Company Holdings, LLC processes payroll on the 15th and the last day of each month. Agents receive payments via direct deposit through our partnership with Quickbooks by Intuit. All agents will have access to their own payroll profile and account 24/7! 😀

We have a low flat service fee is $49.75 per invoice which includes the fee our partner  Arise charges which is $19.75. We pay our contractors on the 1st and 15th of the month.

RFC has to cover business costs including Partner fee’s, computers, bank fees, software costs, direct deposit fee’s and more. Our low, flat service fee allows us to provide you with support getting started, during your certification process and beyond. We want you to succeed!

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

You are an Authorized agent, Independent Contractor, Sole Proprietor or Freelancer and are responsible for your own taxes. RFC does not take any taxes out on your behalf. You will receive a 1099 at the end of the year if you made $600 or more.

Furthermore you are not eligible to receive unemployment, overtime or benefits as Authorized agents, Independent Contractors, Sole Proprietors and Freelancers.

We advise you to meet with a tax specialist to go over what you are able to write off and what deductions you can take as an independent contractor.

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

The admissions process takes as little as 1 day. Once you complete the admissions process and join the RFC team you then choose a client certification course. Realistically, it may be around 30 days or less before the class starts. Classes are typically around 30 days but some are as little as 3 days. Once certified you can start working immediately. Depending on how quickly you choose a class, it can take 1 to 2 months to receive your first deposit.

Because you are self employed, you are in control on when and how much you work. Choose a client that has a contract that meets your needs. If you need to provide your services only during the daytime or would like a client that is open 24/7, you can choose to do so.

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

Ray Family Company Holdings, LLC does not pay for the time spent in a client certification course. We are the middleman between our partner’s clients and the Authorized agents, Independent Contractors, Sole Proprietors and Freelancers working from home. As an Authorized agent, Independent Contractor, Sole Proprietor or Freelancer, you are responsible for any certification needed that is required to educate yourself to properly provide your services to the client.

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

  1. Follow each step carefully here.
  2. Make sure you have an updated working computer that will meet Arise Virtual Solutions guidelines. See technical requirements here.
  3. Purchase a USB headset for your certification class and for servicing most clients. This is a headset that plugs into your computer.
  4. You will receive an email once you have chosen a client with links to fill out your affidavit of ID, proof of servicing address, proof of identity, W9 form and Direct Deposit form. These forms must be completed before you are allowed to service a client.
  5. You will be invited to join our private groups. 

Partner your business with RFC today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

No problem! Open a support ticket and put in the best time for us to call you and we will call within 24 business hours!

If you are ready to get started, open a support ticket OR, you can go to our largest partner, Arise.com and register using our IB ID: 604212. Make sure to also include our Agent number as the person that referred you, which is Agent #1000139 (it will populate Felicia Ortiz). You can also follow these step by step instructions here.

Still have questions?

For any inquiries relating to our work from home partnership with Arise Virtual Solutions open a support ticket .

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