RFC Cannabis BPO
Contact Center Solutions for the Cannabis Industry
The cannabis industry's one stop solution for quality customer engagement.
Located in Fort Worth, Texas, RFC Staffing is a full service, virutal cannabis industry staffing provider. We outsource live telephone call answering services, contact center BPO services, call center BPO services, business virtual agents, personal virtual agents, office staff, field staff & event staff.
OUR MISSION
RFC Staffing specializes in offering positions that allow our staff the work/life balance they seek while still allowing an affordable outsourcing solution for our clients. Our goal is to help others find great jobs ANYWHERE, while helping companies find quality staff for their businesses.
Is Marijuana Legal?
Cannabis is still a banned substance at the federal level in America. However, according to NORML, as of March 2020, medical marijuana is legal and regulated in more than 30 U.S. states. And in 11 of those states, recreational marijuana is also legal and regulated.
Marijuana Industry
Across America, the state-legalized marijuana industry already provides work for as many as 243,700 people. Projections from Marijuana Business Daily indicate that by 2023, that number could rise as high as 475,000. And according to Statista, between 2018 and 2025, the U.S. market for legal marijuana could grow by a whopping 122.5 percent to become worth more than $24 billion. That could result in the legal cannabis sector supporting the employment of more people than America's manufacturing industry.
Why Cannabis Jobs?
Thanks to legalized cannabis, jobs that never existed before are being created in huge numbers. Passionate people from all backgrounds are getting in on the action, eager to contribute their talents to a young industry that they truly believe in.
Whether you call it weed, pot, ganja, cannabis, or Mary Jane, the marijuana plant is quickly becoming a more effective and socially acceptable driver of good career opportunities. That's why, with cannabis companies launching and growing at a rapid rate, now is an amazing time to pursue marijuana jobs that offer the potential for better pay and faster-than-normal advancement.
So, if you want a fresh alternative to the standard job options, then consider pursuing a cannabis career. You can work directly with cannabis in areas of the industry such as growing, extraction, edibles production, packaging, delivery, or dispensing. Or you can do a job that helps support the industry without ever having direct contact with marijuana.
TYPES OF CANNABIS SUPPORT STAFF
VIRTUAL SUPPORT AGENTS
Customer Service Representative
Customer service reps are the first line of contact with customers. Agents assist customers by providing product and service information, and resolving product and service problems. Additionally, customer service agents may assist customers with order taking, account questions and technical support issues.
ON-SITE/FIELD STAFF
Trimmer, Harvester, or Cultivator
Weed-trimming jobs are probably the most common entry-level opportunities in the cannabis industry. They involve removing buds from the stems of harvested marijuana plants and trimming off the largest leaves on those buds so that they have good visual appeal. Weed-trimming jobs are probably the most common entry-level opportunities in the cannabis industry.
They involve removing buds from the stems of harvested marijuana plants and trimming off the largest leaves on those buds so that they have good visual appeal. This job requires speed, precision, and a careful approach that minimizes waste. Trimmed buds get sorted, weighed, and dried in preparation for sale at dispensaries. Bud-trimming positions have become the most popular marijuana jobs in Colorado (and some other states) for people who might otherwise work as lower-paid cooks or dishwashers in the restaurant industry.
Dispensary Manager
Marijuana dispensaries represent a huge portion of the cannabis industry. Like other kinds of stores, they are complex retail operations that require good management. That's why a lot of dispensary owners actively recruit experienced retail professionals from high-end apparel stores and other types of quality retail outlets.
Some medical marijuana dispensary owners also seek people with a background in pharmacology. In addition to a good salary, managers often get performance bonuses, health insurance, and paid vacation time. Dispensary careers like this can also lead to advanced opportunities that come with six-figure salaries and involve overseeing multiple stores.
Dispensary Receptionist or Cashier
Many cannabis dispensaries hire people for the front end of their stores to greet customers, answer phone calls, and handle final sales transactions. At medical marijuana dispensaries, workers in this role are also frequently responsible for verifying customers' prescriptions, identification, and eligibility for making purchases. It's an entry-level role, but good employees often get promoted to more advanced dispensary jobs relatively quickly.
Marijuana Courier
Medical marijuana jobs that involve delivering products to customers' homes can keep you physically active, especially if a bicycle is your method of transportation. Of course, delivery drivers are also common. In addition to (or instead of) an hourly wage, some cannabis dispensaries pay sales commissions to their couriers. You can also earn good tips.
Extraction Technician
Marijuana extraction techs generally work under the supervision of a master extractor. They are the ones who operate the sophisticated equipment that produces high-quality oils and concentrates (like shatter) from marijuana plants. They are also frequently tasked with controlling laboratory inventory and ensuring that work areas stay safe and clean. Employers typically prefer candidates who have some kind of science education.
Budtender
Are you a people person? Budtender jobs involve helping dispensary customers choose the best strains of cannabis for their particular needs. It's a role that requires good listening, sales, and customer service skills. It also requires knowing the differences between sativa, indica, and hybrid strains and understanding how different levels or combinations of THC and CBD might affect someone.
Like fine wine, different strains of Mary Jane also have their own flavor and aroma profiles. So, in some respects, the job can be similar to bartending or being a sommelier. That's why people who regularly purchase medical or recreational marijuana from licensed dispensaries often develop a friendly rapport with their budtenders. In addition to good hourly wages, a lot of budtenders earn tips.
Marijuana or Edibles Packager
Like marijuana trimming jobs, packaging positions are often good routes into the cannabis industry. They simply involve safely and efficiently packaging cannabis or cannabis-infused products for distribution and sale. After a little experience, you can often move into a more advanced role.
Master Grower
Without the reliable cultivation of healthy marijuana plants, there can be no cannabis industry. That's why the specialists who manage big grow operations are often paid handsomely for their work. Planting, cloning, crop nutrition, pest management, grow-house technology, and staffing are all factors that need to be overseen by a master cannabis grower.
Jobs of this type also frequently require interaction with law enforcement and compliance inspectors. But when they do their jobs well, many master growers receive large bonuses or a cut of the profits in addition to their good salaries. Most people with this career have a background in botany or horticulture as well as plenty of experience with the cultivation of cannabis.
Master Extractor
When it comes to high-paying medical marijuana careers, it's hard to beat this one. Master extractors usually get paid so well because they have a very rare combination of expertise. Their job involves overseeing the production of safe and effective oils and concentrates from harvested marijuana plants.
They accurately extract precise amounts of THC and/or CBD (the main active components of cannabis). They also manage their laboratory facilities and adhere to strict safety standards and government regulations. So in order to get into this career, you generally need a PhD in biochemistry as well as some engineering expertise.
Edibles Chef
People who've had culinary arts training can pursue this avenue of marijuana employment. Companies that produce edible cannabis products need skilled chefs and pastry artists to develop, create, and help oversee the production of various food items. Marijuana or marijuana extracts can be infused into candies, chocolates, baked treats, soda, coffee, tea, and all kinds of other edible products at very precise doses.
Marijuana Tester or Quality-Control Inspector
This kind of cannabis professional helps ensure that marijuana products comply with health, safety, and potency standards. They can work for cannabis companies or government departments or agencies. In some cases, they may help inspect and enforce marijuana cultivation laws and regulations (including those that apply to the use of pesticides). You may need a PhD in a related scientific field such as biology, agronomy, chemistry, or entomology in order to get a marijuana tester job like this.
ADDITIONAL TYPES OF CANNABIS CAREERS
IT Manager
Marketing Director
Human Resources Manager
Production Manager
Software Developer
Lawyer
Accountant
Web Developer
Digital Media Manager
Electrician
Paralegal
Writer
Sales Representative
Graphic Designer
HVAC Technician
Real Estate Agent
Executive or Administrative Assistant
Security Guard
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